Haunted Houses Events cannot offer refunds or transfers for any of our ghost hunting events should you not be able to make it. To do so would be at the cost and loss of the company for no fault of our own. All locations and your places are paid for prior and we are unable … Read more
If you are struggling to use the website or would prefer to speak to someone over the phone please call us on 01782 951747 and speak to Chris or Benji to make a card payment over the telephone. Please note: We are only available to take calls intermittently over the weekends as we may be … Read more
Yes, you do not need a Paypal account to book with us online. At the checkout stage, and once you have completed the booking form, you have the option to pay via Credit/Debit card or PayPal.
Your confirmation/receipt email, issued from Haunted Houses, will detail the date that your remaining balance must be paid by. This is usually 30 days prior to the event. Remaining balance details are also shown in your Account page on the website. It is your responsibility to ensure payment is made by the deadline, however, we … Read more
All confirmation emails are sent out automatically by our online booking system. Please make sure you have checked your junk or spam folder for a confirmation email before contacting us direct. Please add firstname.lastname@example.org to your address book or safe sender list to ensure that our future emails, (such as the full event details) arrive … Read more