I’ve not received my booking confirmation yet… Am I booked onto the event?

All confirmation emails are sent out automatically by our online booking system. Please make sure you have checked your junk or spam folder for a confirmation email before contacting us direct. Please add benji@haunted-houses.co.uk to your address book or safe sender list to ensure that our future emails, (such as the full event details) arrive in your inbox. If you have received a confirmation email directly from your chosen payment gateway (e.g. PayPal), then you can rest assured you are booked on and we are dealing with your booking. If you haven’t received this then please email benji@haunted-houses.co.uk to discuss your booking, as it’s likely we haven’t received payment.