• FAQ's

Can I book using Paypal?

Sorry, Haunted Houses Events no longer accepts Paypal payments for bookings. All payments for bookings are now made via Credit/Debit card via a secure payment gateway – provided by SAGE pay.    

Are there any other ways of booking other than using the website?

If you are struggling to use the website or would prefer to speak to someone over the phone please call us on 01782 951747 and speak to Chris or Benji to make a card payment over the telephone. Please note: We are only available to take calls intermittently over the weekends as we may be running ghost hunts, but there is a voicemail service available. If we are not about; we will do our best to get back to you as soon as we can.

Am I allowed to bring my camera or video recorder?

Yes of course, we encourage this as you never know what you may catch. We must stress though that Haunted Houses Events or the venue cannot be held accountable for any lost, damaged or stolen personal items whilst attending our events. If a venue does not permit photography or recordings, it will be made clear to you prior to attendance. Failure to respect a venues wishes would result in your removal from the event without a refund through, so please respect a venue’s request.
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